Sustainability
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Delivering ideas & digital solutions for a better tomorrow.
Reduce environmental footprint for sustainable living.
Sustainable actions help make a real difference in society, creating livable communities.
We help businesses hit their green goals by building solutions that are inclusive, multilingual, and designed to lower their environmental footprint.
Moving to the cloud means less energy-hungry servers and smarter, low-carbon innovation that cuts down emissions.
Data centers are highly energy-intensive, consuming 1–2% of global electricity and 1% of greenhouse gas emissions. As demand accelerates with AI and cloud adoption, carbon-free data center operations are increasingly sought after.
From remote and hybrid work that reduces commuting, to offices in eco-friendly, public-transport-ready locations, we make daily operations more sustainable.
With ISO/IEC 27001:2022 certification, strong data protection practices, and transparent use of AI, we make sure innovation always comes with responsibility.
We partner with clients and stakeholders to create digital solutions that are smarter, greener, and future-ready.
Guided by the 5Rs, we aim to make technology work for both business and the planet.
Lower energy use and emissions with cloud platforms, hybrid work, and the convenience of LRT-connected commuting.
Reimagine operations with smart, flexible models that leverage AI, automation, and cloud technologies to meet evolving customer needs more efficiently.
Prioritize carbon-free data centers and explore renewable-powered infrastructure for greener digital operations.
Invest in solutions that deliver positive impact, such as AI tools that optimize resources, improve efficiency, and reduce waste across industries.
Support circular practices by maximizing system lifespan, promoting software scalability, and reducing the need for excess hardware.
“We believe a company’s sustainability
objectives can only be achieved when they are driven
from within, with every employee
empowered to make a difference”.
At Accordia Global, we believe that technology should not only empower businesses but also protect the planet. As a provider of AI-powered cloud contact center solutions, our responsibility goes beyond customer experience. We are committed to reducing our environmental impact and enabling sustainable digital transformation.
Our approach:
We prioritize cloud-hosted and browser-based applications to minimize reliance on energy-intensive hardware. Concurrently, we support on-premise or dedicated infrastructure when required by financial institutions, government agencies, and other regulated sectors to ensure that even these deployments follow best practices in efficiency and sustainability.
Our solutions enable remote work, telecommuting, and digital customer service that helps to cut down on unnecessary travel and office energy use.
We work with partners and providers who prioritize energy efficiency and carbon-free data centers.
Our office is directly connected to the LRT, making sustainable commuting easy for our team.
We review and refine our practices regularly to ensure compliance, raise awareness, and drive long-term environmental responsibility.
By aligning technology innovation with sustainability, we strive to create a healthier, safer environment for our people, partners, and future generations.
Director, Accordia Global Sdn Bhd
(Updated 2025)
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