Transportation & Logistics

Keep Customers Moving with Smarter Support

In transport and logistics, speed is everything. Accordia helps you deliver timely, connected service from bookings and alerts to claims
and customer care, across every channel.

Trusted by the Companies that Deliver the World

City Link Express
Gussmann
Honda Global Amity
Honda Tiong Nam Motor
Myassist
SIME Motors

Smarter Service for Transport & Logistics

From vehicle support to delivery updates, Accordia keeps you connected, responsive, and ready to move.

Streamline service bookings & inquiries

Let customers schedule test drives, service appointments, or vehicle pickups through WhatsApp, chat, or voice, efficiently.

Provide real-time updates across channels

Send timely alerts on delivery status or roadside assistance through customers’ preferred platforms.

Digitize identity checks with WhatsApp eKYC

Verify drivers, buyers, or service customers quickly. Ideal for memberships, claims, and loan vehicle access.

Real-time voice alerts that get noticed

Trigger automated voice calls for security, delays, or urgent updates, plus instant press-to-connect options.

Chatbots that handle the basics, on WhatsApp too

Let AI manage bookings, FAQs, service inquiries, and ETA/status checks.

Ensure consistent service across markets

Transcribe conversations, monitor agent performance, and keep service quality high. Delivered globally.

Empower your support team with context

Equip your agents with booking details, customer history, and previous touchpoints.

Why Accordia for Transportation, Automotive & Logistics?

Faster Service, Across Every Channel

Automate bookings, FAQs, and status checks on voice, chat, WhatsApp, and more.

Urgent Alerts That Get Noticed

Send real-time voice broadcast for delays, emergencies, or security. No more missed SMS.

Support That Grows With You

From local showrooms to regional logistics, scale with multilingual agents, ticketing, and full visibility.

Built to Fit Your Workflow

Connect with your existing systems, from CRM to fleet tracking seamlessly.

From first mile to final reply.
We keep you connected.

shape4