Software & Technology
Your users expect instant answers. Your team needs tools that scale. Accordia helps software and tech companies automate support, route issues intelligently,
and deliver faster resolutions.
Whether you're launching new products, supporting users, or driving partner engagement. Accordia helps to deliver fast, connected,
and intelligent service across every touchpoint.
Engage customers, partners, and resellers via voice, chat, WhatsApp, email, and social; while keeping every conversation unified and visible across teams.
Use chatbots and voice bots to handle setup guides, product FAQs, demo requests, and campaign follow-ups.
Empower your teams with real-time guidance, product data, and knowledge base suggestions.
Auto-direct tickets to tech support, customer success, marketing, or dev teams.
Use AI to transcribe calls, track sentiment, flag urgent issues, and coach teams for consistency and growth.
Switch to a scalable, AI-powered contact center with built-in integration, IVR self-service, and analytics.
Support users on voice, chat, WhatsApp, and more, seamlessly.
Handle onboarding, FAQs, and campaigns with 24/7 bots.
Real-time agent assist, sentiment alerts, and auto-routing.
Works with your CRM, ticketing, and backend tools.
From 10 to 1,000 agents. Grow without added complexity.
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