Healthcare
Accordia helps healthcare providers transform patient experience with fast, secure, and seamless support: from appointment reminders to follow-ups
while ensuring data privacy and regulatory compliance.
Deliver faster, safer, and more personalized care; starting with every interaction.
Engage patients across voice, live chat, WhatsApp, and email on one secure, unified platform.
Let patients book appointments, receive reminders, and ask FAQs 24/7 through chat or WhatsApp.
Requests and escalate to voice or live agents when needed.
Verify patient identity remotely for telehealth, insurance, and pre-consultation access.
Equip frontline teams with real-time guidance, medical SOPs, and patient context to reduce errors and boost empathy.
Transcribe and score every interaction to ensure service quality, privacy, and continuous coaching.
ISO 27001:2022 aligned, and ready for both cloud and on-premise
Balance automation with human support and empathy
Appointments, reminders, eKYC, and follow-ups via mobile
Unify patient touchpoints across voice, chat, WhatsApp, and email
AI QM, call transcription, and coaching tools for care delivery
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