Financial Services
Whether you’re in banking, insurance, or wealth management, your clients expect fast, secure, and personal support.
Accordia puts everything your team needs in one place, bringing AI-powered automation and human-like service together
across voice, chat, desk, and social; while staying secure and compliant.
Transform how you connect with customers, securely and confidently.
Engage customers on voice, live chat, email, WhatsApp, and social, all in one platform.
AI chat & voice bots reduce wait times and handle service 24/7.
Digitally onboard customers with WhatsApp eKYC.
Send automated voice messages for payment reminders, loan updates, or announcements at scale.
Complex queries? Switch from bot to agent with context intact.
Integrates with CRMs, core systems, and workflows securely.
Keep audit trails, call logs, and security standards in check.
AI quality monitoring and call transcription to monitor compliance and score every conversation.
ISO 27001:2022 ready, secure, and cloud/on-premise friendly
Automate with care, let agents step in where it matters
Chatbot + eKYC + notifications, all in one place
Know your customer, from call to chat to social
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