Security Compliance
Accordia Global Sdn Bhd consistently maintains the highest standards of data security for our valued customers. We’re thrilled to announce our latest achievement: ISO/IEC 27001:2022 certification, globally recognized as the Gold Standard for Information Security Management Systems (ISMS).
In today’s digital landscape, rampant data breaches and the paramount importance of customer experience (CX) make safeguarding sensitive information imperative.
This certification symbolizes excellence in information security practices, underscoring our unwavering dedication to protecting client data across all facets of our operations, including contact centers, chatbots, and CRM technologies.
Achieving ISO/IEC 27001:2022 certification demonstrates our commitment to robust controls and processes to effectively identify, assess, and mitigate information security risks, enhancing trust and confidence among our customers. Elevate Data Security Standards with Accordia: ISO/IEC 27001:2022 certification.
ISO/IEC 27001:2022 certification offers numerous advantages for Accordia Global and its clients
Certification signifies comprehensive security controls, safeguarding sensitive information from unauthorized access, disclosure, alteration, or destruction.
Demonstrates proactive identification and mitigation of information security risks, reducing potential security incidents and their impact.
Ensures adherence to legal, regulatory, and contractual requirements, fostering trust among clients, partners, and stakeholders.
By achieving ISO27001 certification, we’ve taken a giant leap forward
in our journey to become a truly global and forward-thinking company.
This is a testament to the collective power of our amazing team!
– Bernard Yeong, CEO of Accordia Global
The attainment of ISO/IEC 27001:2022 certification directly impacts Accordia’s products and services:
Our Employee Information Security Awareness Training ensures that every employee is equipped to contribute to a safe environment.
At Accordia Global, safeguarding company and customer data is a collective responsibility. Our Employee Information Security Awareness Training, aligned with our ISO/IEC 27001:2022 certification, is crucial to our commitment to a secure environment.
This comprehensive training provides employees with essential knowledge and practices to prevent data breaches and uphold high information security standards. Through engaging content and real-life examples, employees learn about potential dangers, repercussions of non-compliance, and leading causes of data breaches.
The training offers practical tips, such as updating antivirus software, using approved software installations, and keeping operating systems up to date. This empowers employees to actively contribute to our security efforts.
By fostering a culture of information security awareness, we ensure every employee plays a vital role in protecting sensitive data and maintaining customer trust. Together, we continuously improve security practices to provide the best protection for our customers’ data.
Elevate your business’s security standards and performance to new heights.
We understand the importance of safeguarding sensitive data and ensuring the highest standards of security for our clients. Achieving ISO/IEC 27001:2022 certification validates our commitment to data security and compliance with internationally recognized best practices.
Accordia Global Sdn. Bhd. is an innovative technology company based in Malaysia, specializing in Omnichannel Cloud Contact Center and Chatbot solutions. We empower businesses, especially small and medium enterprises, to deliver seamless customer experiences across every channel, driving growth in today’s dynamic business landscape.
Our Expertise:
Contact Center Solutions: We offer Cloud or on-premise Omnichannel solutions, enabling businesses to exceed customer expectations across voice, chat, desk, and social channels.
CRM Solutions and Digital Transformation: We integrate contact center solutions with leading CRM platforms like Zoho Desk, Freshdesk, and others, streamlining operations and automating processes.
Business Insights: Our real-time data analytics provide actionable insights to enhance decision-making and foster meaningful customer relationships.
At Accordia Global, we prioritize building long-term partnerships, serving as trusted advisors, and offering ongoing support for our clients’ success. Partner with us to unlock your full potential, optimize operations, and stay ahead in the digital world.
Elevate Data Security Standards with Accordia: ISO 27001 Certification underscores our commitment to information security, ensuring your data remains secure while leveraging our solutions for business growth and customer satisfaction.
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