Reach your customers where they already are. With Accordia’s WhatsApp integration, you can deliver instant support, personalized updates, and automated conversations at scale; all on the world’s most popular messaging app.
Not all versions of WhatsApp are built the same.
When customer chats scale beyond one phone and one agent, you need a professional solution that grows with your business.
Accordia’s WhatsApp Business API gives you:
One number, many team members
Chatbots handle the routine, agents handle the complex
Built for trust and compliance
Send updates, alerts, and promotions straight to your customers’ phones.
Handle inquiries anytime with intelligent bots and ready-to-use message templates, keeping it efficient and human.
Manage growing demand with multiple agents, shared inboxes, and seamless team collaboration.
Connect with tools like Freshdesk, Zoho Desk, or Salesforce to sync chats, tickets, and customer data.
IVR Call Deflection to WhatsApp & Salesforce Integration
Track response times, monitor FAQs, and fine-tune support with built-in analytics.
Build trust with official WhatsApp Business API and verified sender status.
See how businesses across industries are transforming communication, support, and operations with Accordia’s WhatsApp Business solutions.
A government body unified citizen complaints across telephony, email, live chat, and social platforms, including WhatsApp. The bot handles initial queries and escalates when human support is needed.
A leading brand in Appliances, Electronics, and Automotive leverages WhatsApp bots for after-sales support, cutting response times and streamlining service requests across departments.
It’s a solution that lets medium and large businesses connect with customers on WhatsApp at scale. You can send notifications, provide support, and integrate chats with your CRM or contact center.
It’s ideal for SMEs and enterprises that handle high customer volumes and need automation, multiple agents, and system integration.
You can send order updates, reminders, and promotions, automate FAQs, connect agents for live support, and engage customers on the platform they already trust.
Meta charges per 24-hour conversation window, with different rates for user-initiated and business-initiated chats. Since costs vary by use case and setup, please reach out to Accordia for a customized quote.
Yes. All messages are end-to-end encrypted, keeping customer conversations private and compliant.
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