Zoho Desk Integration
Smarter Support, Seamless Conversations.
Bring the power of Accordia’s IP call center straight into Zoho Desk and watch your customer service transform.
Whether you're a growing business or a customer service powerhouse, this integration gives your team the tools to respond faster, work smarter, and deliver truly memorable customer experiences.
Our integration lets you manage calls, track conversations, and collaborate across teams all inside Zoho Desk.
No more juggling between platforms. Just smooth, stress-free service.
Know who’s calling the moment the phone rings. Instantly view customer details, history, and context, so you're always one step ahead.
New caller? No problem. Answer the call right from your web or softphone, create a contact, and open a ticket in just a few clicks.
Every call is automatically logged and recorded. Perfect for quality checks, training, or just playing it back or download when you need a refresh.
No more dial pads. Just click the call button right inside Zoho Desk to start outbound calls.
Stay connected where your customers are.
Send and receive messages directly through your WhatsApp Business line, all from within Zoho Desk.
Every conversation is automatically logged as a ticket, keeping your team on track for seamless follow-ups and past interactions.
Track key stats like:
This quick demo shows how Accordia seamlessly integrates with Zoho Desk to power smarter conversations.
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